The risks of unrecoverable data loss from enclosure failure are far too great. Support communities desktop computers mac mini announcement. Reformatting a external western digital my book drive. I was also unable to format the drive on my vista computer. Depending on your region, if required, change the power adapter as follows. Theres definitely something wrong with the included software. How to installuse wester digital my passport for mac and pc windows, western digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb. Youll find below the ten quick steps, using words and pictures. How to format or partition an external hard drive for mac. How to fix wd my passport access denied in windows 1087. External drive like wd elements, my book and my passport can be formatted to fat32 via this tool. How to solve my wd hard drive not recognized in windows 10. Wd my book essential drive not recognized on my mac. The western digital hard drive is one of the most extensively acclaimed, and the nonvolatile storage devices can be considered as the perfect option to save the digital data in a wellorganized manner.
Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. My book wdh1u0, my book wdh1u0an, my book wdh1u15000, my book wdh1u20000. As shown in figure 1, your my book for mac disk drive kit includes. Where and with working to reformat my new hd, i have been directed to base support and then knowledge base answer id 3865. This drive connects directly to your mac through usb. The wd my book is ready to go with time machine or superduper. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. I have a question about formatting drives for maximum compatibility between a macbook pro and 2 pcs one running vista 64 bit and the other running windows 7. User manual restoring the wd smartware software and disk image in addition to deleting all of the data on your my book drive, erasing or reformatting the drive also removes the wd smartware software and all of the support files, utilities, online help and user manual files. This guide introduces three common scenarios in which you might find your wd my passport external hard drive readonly on mac. Youre probably best off formatting your external drive as exfat. Mybook it like an oversized thumb drive that requires usb power via pc not great for maintaining constant backups that is morely used for storage and portability of school and work files with less softwarenetwork shareing capabilities. If the external disks check box is selected on your finder preferences dialog, the my book icon displays on your desktop. Apple support and wd support are both worthless here, nowhere i got to find a hint about this, but after timeless hours spent on rebooting, fixing permissions and other useless tricks, i found out that.
After having confirmed that the wd my passport is formatted with ntfs, many people will choose to convert ntfs to apfs for macos catalina, mojave and high sierra or reformat the wd my passport hard drive to make the wd external hard drive compatible with mac. Support for multiple devices one installation of the software supports up to three wd drives my book or my passport drives with wd smartware software. My book mirror edition user manual wd drive manager status 11 wd drive manager status wd drive manager status provides a quick view of the general status of the device. This will be the third time ive had to erase the drives and reconfigure them. I was worried about my ability to format it for mac use, but the wd support information that detailed how to do it made it surprisingly easy. Turns out that wd has started formatting these as exfat.
Kit contents as shown in figure 1, your my book essential disk drive kit includes the following. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. If youre running a newer computer, youll see a huge speed increase thanks to usb 3. Wd my passport external hard drive set up guide for mac. How to format wd external drive for mac apple community. The secret to reformatting a western digital wd 1tb my. Twice now i have had problems formatting a new western digital my book external drive under 10. Easystore is for always on backup, streaming and cloud share. Easily use your wd my passport for mac and windows in 7 steps. Formatting a my book external drives for pc wd community. Disk utility fails to format the drive as max os x extended journaled with a format failed. The western digital can encrypt the data on the external usb hard drives such as my book or my passport drives. Dec 29, 2014 how to installuse wester digital my passport for mac and pc windows, western digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb 9b 10tb 20tb, 40gb 50gb 60gb 70gb 80gb 90gb. The first time this happened, i found an obscure firmware update at western digitals forums.
As shown in figure 1, your my book drive kit includes the following. Rather than send it back, id like to format it for my macbook air. To get started, choose the western digital brand youd like help with. I mistakenly ordered the wd my passport ultra drive for windows instead of my passport for mac. How to format or erase wd my passport forgotten password.
Formatting a wd my passport for a macbook air macrumors. Wd quick formatter, also known as wd advanced format drivers afds, is an external hard drive format utility for windows and mac, developed by western digital technologies, inc. Bootable acronis media saw the drive, but didnt recognize it. Fix a western digital my book drive formatting problem mac.
The power connector, interface port, and a security slot on the back usb 3. Now, click the erase, button and wait a few minutes and let the macos. Where, i am seeing instruction links, for mac operating system, for as far back as mac os x 10. Verify that the my book drive appears under devices in the sidebar area of your finder display. For information about optional accessories for wd products, visit. We would like to show you a description here but the site wont allow us. This, without access to the wd external drive, is impossible.
My book for mac external hard drive, with the wd security and wd drive utilities software usb 3. Mar 25, 2018 i have recently bought a my passport external hd. In conclusion, the my book duo is seriously flawed as a storage array, even if you have no plans to use fde like i did. But with the new windows 10 i get a black window in the lowerright that says the drive does not work. And while i appreciate wd support reaching out here and trying to be helpful, the flaws with this product arent something support staff alone can fix. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. I intend to use the drive with time machine for back ups. For mac computers, go to the apple menu and select software update or app store. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following.
My book essential external hard drive wd smartware software included on the drive. Chromebooks support the mtp protocol for digital cameras and music players, and for external disc drives that connect via usb, chromebooks can read the iso9660 and udf file systems on discs. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Or can i scan and fix without losing any of my documents all my research for a book and about 10,000 pictures help. If the wd my passport readonly on mac problem is caused by the ntfs file system, installing iboysoft ntfs for mac to edit, rename, delete the saved files and transfer files to the readonly wd my passport hard drive. Aug 28, 2015 it does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. The power connector, interface port, and a security slot on the back. Its windows 10ready out of the box to seamlessly deliver plugandplay storage, while password protection with hardware encryption helps enforce the security of your content.
To view wd drive manager status in windows, roll the cursor over the wd drive manager system tray icon. When you buy a western digital wd 1 tb my book external hard drive, they usually come formatted for windows using fat32. I would like to format my external hard drive so that i can edit in on my macbook pro. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine.
This answer explains how to format a wd drive for use on windows and macos. Wd service and support wd service and support should you encounter any problem, please give us an opportunity to address it before returning this product. Your my book studio drive and the wd security and wd drive utilities software are. If your product is not listed above, please visit the product page. It seems that wd doesnt make my books for macs any more. The best external desktop drive is the wd 4tb my book desktop external hard drive usb 3. Good afternoon, i want to use the the quick format tool to clean my my book drive. To view wd drive manager status in mac, click the wd drive manager. By default, mac os, unlike windows, doesnt automatically enable the trim command for a selfinstalled ssd. Western digital my book mac edition user manual pdf download.
Now, the erase dialogue window appears, here select the volume format dropdown list and choose msdos fat or exfat file system. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. It mirrors all my drives and every time i add a folder the folder is added to the wd my book duo. Your advice on formatting the external hard drive is rather insightful. There is a video after that you can watch as extra help.
Recovery raw format, or you need to format the disk in drive recovery 100% and free duration. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Wd data recovery external hard drive and software support. Oct 25, 2018 wd quick formatter, also known as wd advanced format drivers afds, is an external hard drive format utility for windows and mac, developed by western digital technologies, inc. Western digital my book mac edition user manual pdf.
Western digital my book external hard drive users manual. At least their passport series has a feature called smartware that prevents you from doing anything useful with the drive, even something basic like formatting it. The other answer does a good job of how to use disk utility to format a normal drive, but not all of wd external drives will work with that. Free download western digital fat32 formatting tool for. Bootable media doesnt recognize wd my book acronis forum. My book 8tb exfat formatting question wd community. Wd 16tb my book duo desktop raid external hard drive usb 3. It seems that linux and winpe versions of the media dont support exfat. Whether you need to know how to format wd my passport for your mac.
May 21, 2010 apple support and wd support are both worthless here, nowhere i got to find a hint about this, but after timeless hours spent on rebooting, fixing permissions and other useless tricks, i found out that. This 500gb drive has a triple interface for maximum connectivity. Western digitals my book home is the latest evolution in their long history of back up devices. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful.
Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. Equipped with usbc technology, the my passport ultra for mac portable drive offers an easy way to expand your storage with a modern metal design that complements your pc. View and download western digital my book mac edition user manual online. The apple support app has updated, smarter features and a bold new look. It does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first. Direct attached storage online user guide and solutions. Western digital my book connection to windows 10 microsoft. Feb 22, 2020 if you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. One question is by doing this will i need to download the software again and my other question is, is there any danger that doing this will affect my computer hard drive in any way. In fact, installing an ntfs for mac driver is a much easier way.
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